Returned Goods

All products manufactured from Flight Dental Systems are made with intention of being utilized by dental professionals. Customer agrees that deposit is non-refundable and that balance of the amounts are due upon delivery/installation of equipment to the “ship to” address.

A 20% restocking fee will be charged on the cancellation of signed order at any date prior to the delivery/installation date. Orders may not be cancelled and equipment may not be returned under any circumstances after delivery/installation date.

Warranty Information

warrantyIf within the warranty time limits described below a product of any of its components fail, the original user-owner must contact an authorized Flight Dental Systems dealer with the product sale and service records. Should the dealer not be able to complete the repair, the dealer may contact Flight Dental Systems for disposition. The product’s model and serial number, the original Flight Dental Systems invoice number must be furnished.

Transportation charges to and from Flight Dental Systems, if necessary, must be paid by the dealer. If upon receipt at the factory, an examination reveals faulty or defective original parts, materials, or workmanship, Flight Dental Systems will, at its sole discretion issue a credit.

This warranty does not cover damages caused by misuse, accident, neglect or damage caused by the use of replacement parts which were not manufactured or distributed by Flight Dental Systems. Usage of replacement parts not manufactured or distributed by Flight Dental Systems may nullify this warranty.

Chairs, Delivery Systems and Lights

All Chairs sold and installed by authorized Flight Dental Systems dealers are warranted to be free from defects in parts, workmanship and materials for five (5) years, unless otherwise stated, from date of purchase.

The Linak motors are warranted for three (3) years. Hydraulic pumps, manifolds and cylinders are warranted for two (2) years.

All delivery systems sold and installed by authorized Flight Dental Systems dealers are warranted for five (5) years from defects in parts, workmanship and materials, unless otherwise stated, from date of purchase. Wear and tear items are not included in the warranty such as gaskets, tubing and filters.

All lights sold by Flight Dental Systems are warranted for (1) one year to be free from defects in parts, workmanship and materials, unless otherwise stated, from date of purchase.

Upholstery, or surface discoloration or abrasion from cleaners and disinfectants are not considered a manufacturer’s defect and will not be covered by this warranty.

The warranty excludes all normal expected service items such as but not limited to: filters, o-rings, hoses, HVE valves, SE valves and 3-way syringes. The warranty excludes add-ons such as scalers intraoral hand piece illumination systems and custom upholstery materials. Warranty is limited to repair or replacement as determined by Flight Dental Systems and does not include any shipping or dealer labor charges. Products returned to the factory and determined to be defective will be repaired or replaced free of charge.

If a product is installed by anyone other than a authorized Flight Dental Systems dealer, or their representative, all warranties will be void. No claim for labor or consequential damages will be allowed.